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Dev Chandrasekhar advises corporates on big picture narratives relating to strategy, markets, and policy.
May 25, 2026 at 5:26 AM IST
Among FMCG stocks, a near-doubling of digital penetration in five years is the kind of operational shift that anchors investor narrative, and stretches valuation multiples. At ITC, around 31% of sales in the branded foods, personal care, and incense sticks and matches portfolio move through digital and modern trade channels. The figure was 17% in 2019-20.
The consumer story struggles to surface because the standalone cigarette segment profit, of about ₹211 billion, up 5.1% year-on-year, accounted for roughly 78% of consolidated segment profit. FMCG-Others, the segment housing the digital build, generated EBITDA of about ₹24 billion, less than a tenth of the group profit. That specific segment's revenue grew to ₹243 billion, EBITDA rose 11.5%, and margin recovered from the 2024-25 trough of 9.8%. Revenue in the Jan-Mar quarter of 2025-26 rose 15.4% year-on-year.
Peer disclosure sharpens the contrast. Britannia reported e-commerce salience of 6% of domestic business in FY26, which it argued is closer to 12% after stripping out price points unsuited to the channel; quick commerce delivered about 70% of that. Hindustan Unilever flagged digitally captured demand above 30% but without a comparable time series. Nestlé India's e-commerce contribution moved from 1.3% in 2018 to 6.7% in 2023.
Even allowing for the caveat that ITC's 31% rolls UNNATI, e-commerce, quick commerce and modern trade together while peers report e-commerce-only, ITC's +14 percentage point expansion runs ahead of Nestlé India's +5.4 pp and Britannia's +4 pp over comparable windows.
What ITC does not disclose is the argument settler: how the 31% splits across its component channels, and how many of UNNATI's 800,000 outlets are net additions rather than existing general trade points that have been digitised. Without that, analysts persuaded of the story cannot put it in a model, and the market cannot put it in a multiple.
Conglomerate discounts in India are usually explained through capital allocation. ITC suggests a different mechanism. A consumer business is moving inside a holding structure that reports in aggregate. If investors are unwilling to pay for it, it’s because the disclosures are difficult to see.
(This column reflects the author's personal views and is based on publicly available information. It is intended for general commentary and analytical purposes only and should not be construed as investment advice.)