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Indra is a Senior Industry Advisor in the BFSI unit at TCS, with three decades of experience in business strategy and IT consulting. He leads CXO advisory, and drives data and AI-led innovations.
January 2, 2026 at 9:08 AM IST
Policymakers are grappling to devise an apt regulatory approach to balance between fostering innovation and ensuring public safety, security and transparency while addressing unintended behaviors of AI systems. The regulatory approaches for AI are characterised by two perspectives: one supports responsible AI under stringent regulations to ensure the stability or integrity of the system, while the other supports an unregulated path for AI innovation, creating vulnerabilities.
Model drift, algorithmic bias, data leaks, chatbot manipulation, cyber-attacks executed through agentic AI, and deepfakes are no longer hypothetical risks. Notable AI risk incidents, such as Apple Card's algorithmic bias, Cigna's unreviewed claim denials, Chime's fraud detection causing account freezes, and a Hong Kong firm duped by deepfake fraudsters, highlight the need for enhanced regulatory standards to ensure effective AI governance with adequate guardrails. Critically, systemic risks due to concentration from Systemically Important Digital Infrastructure (offering AI models and platforms) require pinpointed accountability of AI value chain operators.
AI regulation
As India embarks on the AI trajectory, it lacks comprehensive legislation regulating the entire gamut of AI, with existing laws like the Digital Personal Data Protection Act and Information Technology Act only addressing limited aspects of data privacy, digital commerce, and cybercrimes. Guided by the National Strategy for Artificial Intelligence of 2018, the Niti Aayog 2021 approach papers emphasised establishing principles for responsible AI, focusing on ethical considerations during the AI implementation. In November 2025, MEITY published India AI Governance guidelines, which set a voluntary light-touch framework, addressing the dimensions of innovation enablement as well as risk mitigation.
AI in Indian financial sector
In 2018, the IRDAI established a working group that recommended a regulatory and supervisory framework for InsurTech, focused on risk assessment, product design, and pricing aspects, while considering innovations driven by technologies such as AI/ML, IoT, big data, and blockchain. It emphasised the need for a reframed regulatory approach to effectively manage new risks and business models shaped by technological innovations.
In August 2025, the Reserve Bank of India constituted committee released the ‘Framework for Responsible and Ethical Enablement of Artificial Intelligence’ report with recommended regulatory frameworks on AI adoption in the financial sector. The committee formulated 7 sutras to guide AI adoption along with six strategic pillars, namely infrastructure, policy and regulatory architecture, capacity building, governance structure, protection and safeguards, and oversight of AI systems.
Light-touch Regulation
In a rapidly changing AI ecosystem, light-touch regulation does not mean lowering of guards or compromising safety. Without stifling innovation, it requires a non-prescriptive way to promote innovation-driven growth and competitiveness. This approach requires an attentive outlook and agile regulatory frameworks to build forward-looking capabilities for advancing the innovation agenda in the financial sector. To bridge the gaps, the regulatory efforts should focus on enhancing skills and capabilities to enable innovation at scale. With an aim for a higher maturity stage of AI adoption, key priorities to strengthen foundational blocks of light-touch regulation include:
The UK Financial Conduct Authority, the Monetary Authority of Singapore, and the European Forum for Innovation Facilitators, facilitate curated use cases, best practices, skills training, and live experimentation with AI products and privacy frameworks. Unlike global regulators, the domain-specific sandbox or Inter-operable Regulatory Sandbox established by the RBI, SEBI, IRDA, PFRDA, and IFSCA have not yet enabled a thematic AI innovation environment. Thus, it also limits a dynamic, evidence-based approach to AI regulation and policymaking.
Driven by a long-term outlook and a vigilant stance, the light-touch framework goes beyond prioritising the operational realm of compliance to a collaborative framework that strategically guides the industry’s growth along the AI trajectory.